DamaSight Privacy Policy

Effective date: October 27, 2026

Aelory Team is the operating name used by independent developer Simon Shia. DamaSight is developed and operated by Simon Shia, an independent developer (“we”, “us” or “our”). Where applicable data-protection law uses the term “controller”, that developer is responsible for the processing described here. Business correspondence and telephone details are in Provider and legal contact.

This policy covers the DamaSight iOS app, the official DamaSight website including its previews, tutorials, support and legal pages, and information you choose to provide when contacting us. For support, purchase assistance or privacy requests, email contact@aelory.com.

Projects and settings on your device

The app stores your project names, starting material arrangements, dimensions, process parameters, viewing settings and preferences locally. It also keeps saved or recovery copies and derived display data needed to reopen projects and render material sections.

We do not automatically upload your projects, process recipes or material-section images to a DamaSight server. The app does not require a DamaSight user account or provide its own cloud project-sync service. It does not require your name, email address, precise location, contacts, camera or microphone to perform the core design workflow.

Your operating system may back up or migrate application data according to your settings. Such copies are managed through the relevant platform; local storage does not prevent system backups, and we do not receive your device backup merely because it contains DamaSight data.

Local caches and diagnostics

The app generates display caches and local performance information, such as render settings, calculation timing and memory measurements. These support rendering, recovery and troubleshooting on the device. They are not automatically sent to us as a record of your design activity.

If you choose to send a screenshot, project or diagnostic file to support, we receive the information contained in what you send. Check it first and remove unrelated personal or confidential information.

Purchases and platform services

Apple handles App Store payments, downloads, updates and purchase restoration. The app uses Apple's StoreKit to request product identifiers and localized prices and to read verified purchase access, pending and restoration results, revocation status and the transaction environment. The current app does not send purchase verification data to a separate DamaSight verification server. We do not receive your payment-card number or Apple Account password through the in-app purchase process.

Apple's own handling of store, account and diagnostic information follows its privacy notices and your platform settings. Apple may make store statistics or diagnostic information available under those arrangements; we use information made available to us for app operation, troubleshooting and improvement. This is separate from the app's local project storage. See App Store and Privacy.

PDF reports are generated from project information on the device. A report may contain the project name, material labels, dimensions, process parameters and section images. Export preparation also creates temporary local files, which the app attempts to clean up when the export session ends.

When you select a destination in the system sharing panel, the chosen app or service receives the report. Review the report and sharing destination before sending. The recipient handles its copy under its own terms and privacy practices. Export does not automatically send a report to DamaSight Support.

Information you send to support

If you email us, we receive your email address, message and any attachments or details you choose to provide. If you use the business telephone contact, the enquiry may include your telephone number and the information you provide. We use this information to respond, diagnose issues, assist with purchases, handle privacy requests and address related disputes or legal obligations.

We normally need only a description of the issue and, where relevant, the device model, operating-system version, app version, affected process step or approximate purchase date. Do not send passwords, verification codes or complete payment-card details. Do not include identity documents or confidential project files in an initial enquiry. If a particular request needs verification or a design example, agree an appropriate and limited support process first.

You choose whether to send screenshots, projects or diagnostic files to support. Declining to send these files does not affect app features you are entitled to use. Without information necessary to investigate a particular issue, we may be unable to identify its cause or complete the requested assistance.

Sending a file for troubleshooting does not transfer ownership of your design or permit us to publish it for marketing. Access to support information is limited to the developer and people or service providers authorized to handle the enquiry.

Websites and service providers

When you visit the official website, web-hosting and delivery services receive technical request information necessary to deliver pages and example assets, such as an IP address, request time, requested resource and browser information. Technical records may also be used to maintain security and diagnose delivery problems. The website's interactive previews use supplied example assets; they do not connect to your local app projects. Email-hosting and delivery providers process messages to deliver and store support communications.

Hostinger provides hosting for the official DamaSight website, and Cloudflare provides content delivery and security. We do not use website advertising, visitor-behavior analytics or non-essential cookies. Website previews use supplied examples and do not access or upload projects stored in the app. Technical request and security records are used for page delivery, abuse prevention and fault diagnosis, subject to the retention criteria below.

Our support mailbox is hosted by Hostinger. DamaSight support enquiries are handled only by Simon Shia, who processes these enquiries in mainland China. Hostinger and the services used to deliver email process the messages and attachments as needed to provide email hosting, delivery and security.

We use service providers only as needed for the purposes described here. We do not sell personal information, use it for targeted advertising, or include advertising, cross-app tracking or third-party behavioral-analytics SDKs in the app. We may disclose information when required by law or as necessary to protect legal rights, subject to applicable safeguards.

Purposes and legal grounds

Where a legal ground is required, we process information as necessary to provide requested support or purchase access under a contract or to take steps you request before entering one. For other routine enquiries, service security and fault diagnosis, we rely on legitimate interests in responding to users and maintaining the service, balanced against their rights. We also process information to meet applicable legal obligations, including handling privacy requests. Where an activity requires consent, we obtain that consent for the relevant activity.

We do not use your information for profiling or solely automated decisions that produce legal or similarly significant effects about you. The app's material calculations are design operations, not evaluations of people.

International handling

Support communications are received and handled in mainland China. The hosting, email and website-delivery providers described above may process information through infrastructure and authorized subprocessors in other countries. Their published data-processing terms describe their processing arrangements, subprocessors and applicable transfer safeguards. You may email contact@aelory.com to ask which arrangements apply to your information and request further information about applicable safeguards. Hostinger · Cloudflare

Retention and deletion

Local projects and preferences remain under your device's storage controls. You can edit or delete projects using the app. Deleting a project does not delete separately retained originals, copies you exported or sent elsewhere, or system backups. Removing the app may remove its local data; operating-system backups and other copies must be managed separately.

Caches, recovery copies and local diagnostics may remain until the related data is removed or managed by the app or operating system. We cannot remotely retrieve or erase a local project from a DamaSight cloud account, because no such account or project-sync service is provided.

Support communications are kept for as long as reasonably needed to handle the request, follow up on the issue, protect service security, address disputes and meet legal obligations. Website technical records are retained only as needed for delivery, security, troubleshooting and applicable obligations under the actual hosting arrangements. We restrict continued retention to those purposes and review information for deletion when it is no longer needed.

Apple retains its own purchase and platform records under its policies. Deleting the app or contacting us does not automatically delete records held independently by Apple, cancel a purchase or obtain a refund.

Your choices and rights

Depending on the law that applies, you may have rights to access, correct, erase or obtain a portable copy of information we hold, restrict processing, or withdraw consent where processing relies on it. You may also complain to a competent data-protection authority. We handle requests within the applicable legal time limits and may retain information where the law requires or permits it.

Where processing relies on your consent, you may withdraw that consent at any time by emailing contact@aelory.com. Withdrawal does not affect the lawfulness of processing carried out on valid consent before withdrawal. If consent is obtained through another interface, an equally accessible withdrawal method will be provided there. Information processed for a separate purpose on another independently applicable legal basis remains subject to this policy.

Where processing relies on legitimate interests, you may object based on your particular circumstances. Contact us using the subject “DamaSight privacy request”.

We may ask for information reasonably necessary to verify a request, but do not routinely require identity documents. Because your projects are held locally, we generally cannot retrieve them from a server or associate an on-device project with a support email unless you supply the relevant information. You can ask us about information actually held in support communications or other records under our control.

Younger users

The app does not require dates of birth or create child profiles. Parents or guardians should manage minors' purchases and external communications as appropriate. If a minor sends unnecessary personal information to support, a parent or guardian can contact us to request appropriate action under applicable law.

Policy changes and contact

We will update this policy and its effective date when our practices change. We will provide legally required notice and obtain consent where required before introducing materially different processing.

Contact contact@aelory.com for privacy matters and include “DamaSight privacy request” in the subject. See the Terms of Use and Help and Support.